Night Manager| Four Points by Sheraton Hotel Ikot Ekpene invite interested applicant to apply for the position of Night Manager, Requirement and How to apply, Check below the full details.
Job Number 21016258
Job Category Rooms & Guest Services Operations
Location Four Points by Sheraton Ikot Ekpene, Raffia City Plaza, Ikot Ekpene, Nigeria, Nigeria VIEW ON MAP (https://www.google.com/maps?q=Four+Points+by+Sheraton+Ikot+Ekpene%2CRaffia+City+Plaza%2CIkot+Ekpene%2CNigeria%2CNG)
Brand Four Points
Position Type Management
Located Remotely? N
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when you’re global, you can experience the local. Designed for the independent traveler seeking balance, there’s Four Points.
Serves as the property Manager on Duty and oversees all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing tasks.
Education and Experience
• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
CORE WORK ACTIVITIES
Monitoring Property Operations
• Monitors and ensures compliance with all Guidelines to Operations.
• Ensures all employees are in proper uniform and are properly groomed (grooming standards in employee handbook).
• Ensures employees are working in a safe environment.
• Manages all period-end inventories.
Supporting Profitability and Revenue Goals
• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
• Assists in the response and resolution of all guest issues received directly from guests or from Guest Relations.
• Assists accounts receivable clerk in all aspects of job and in keeping all invoices due below 60 days.
• Monitors that the supervisor is researching/processing all chargebacks and rebates on a timely basis.
• Administers plans and actions to keep chargebacks and rebates to a minimum.
• Ensures all employees are adhering to proper cash handling procedures and monitors overage/shortages.
• Manages employee hours.
• Works with the leadership team of the property to identify and implement action plans to prevent the reoccurrence of guest issues.
Supporting Human Resources Activities
• Promotes participation in property safety-related programs.
• Monitors employee attendance and records absences/tardiness.
• Promotes teamwork and employee morale.
• Keeps employees informed regarding new operational procedures, standards, or programs.
• Assists supervisors in handling employee performance issues (e.g., performance reviews, counseling, and recommendations).
• Ensures all employees have complete knowledge of emergency procedures.
• Encourages employee relations through gifts, parties, outings.
• Creates incentives that will promote better service and profit for the property.
• Assists operations manager in processing employee payroll weekly.
YOUTH EMPOWERMENT GRANT:
- Youth Empowerment (World Bank Group)
- NYIF Applicants Will Get Up To N500,000 Loan/Full Details
- NAPTIN Youth Empowerment on Electrical Skills
- Nigeria Youth Investment Fund (NYIF)
- Akwa Ibom 3000 Youth Empowerment
- Nigeria Youth Investment Fund (NYIF) 2020
- Oil and Gas Youth Empowerment Up To N50,000 Grant Monthly