MainOne Recruitment NOC Support Engineer
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MainOne Recruitment 2021 (NOC Support Engineer (Bilingual)) / How To Apply

MainOne Recruitment NOC Support Engineer (Bilingual | The department of Technical in MainOne company, invite eligible and experience NOC Support Engineer (Bilingual to submit online application form, The guideline on how to submit MainOne online application form, Requirement and eligibility. Read through.

NOC support engineer will be responsible for proactive monitoring of Transmission and IP devices across MainOne’s network through the support of Network monitoring systems, perform first line troubleshooting/fault isolation, resolve was necessary and escalate to other levels for support in line with MainOne’s internal processes.

Department: Technical
Location: Lagos
Job Type: Permanent
MainOne Recruitment NOC Support Engineer (Bilingual):

Responsibilities

  • Monitor Main One’s network providing specific update, status and performance of all network components, capacity services etc.
  • Identify and provide at least first line support on all faults on the Main One network in accordance with the Company’s standard operating procedure for fault escalation and management
  • Maintain and ensure full compliance with all Main One’s NOC processes and procedures
  • Ensure proper technical documentation of all network events throughout normal/shift cycle or operations.
  • Answer all network support related telephone calls and interface with internal/external customers on operational issues and related network events, using Main One’s standard operating procedures.
  • Run daily and weekly management reports on network events and activities as well as tracking escalations and other key performance indicators and ensure all customer SLAs are met

Qualifications, Skills & Competencies

  • Ability to speak French as a second Language is a major advantage
  • Strong analytical and problem-solving skills
  • Strong Knowledge of Synchronous Digital Hierarchy technology
  • Strong Knowledge of DWDM/OTN technology
  • Strong knowledge of PtP/PtMP Microwave technologies
  • Knowledge of basic TCP/IP configurations and troubleshooting
  • Excellent and effective communications skills, both orally and in writing
  • 2-3 years’ experience in the configuration, operations and maintenance of optical fiber SDH and wireless network equipment.
  • Ability to use OTDR, E-Analyzer, SDH Analyzer, power meter and other signal testing tools/instruments
  • Working Knowledge of Huawei OSN series equipment.
  • Working knowledge of Ubiquiti or Ceragon radio.
  • Working knowledge of IP devices will be a plus.

Qualification: BSC/HND Electrical/Electronic Engineering or related discipline.

Demands of the Job

Will be ready to work on 24 X 7 base depending on the shift roaster to man the network surveillance tools.  Also, should be ready to travel to support other MainOne Operations in Africa and beyond.

How To Apply:

Interested Applicants Contact: MainOne Department Technical

Deadline: Not Specify

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